An order management system (OMS) is a digital tool that facilitates companies to control customer orders from order receipt through inventory processing.
It centralizes sales data across diverse sales sources to facilitate accurate visibility into sales management throughout the supply chain workflow.
An OMS empowers companies control the full order cycle seamlessly, from the time a customer creates an order to its proper delivery and possible return.
It improves stock management by order management system providing up-to-date analytics on inventory amounts and order tracking, empowering enterprises to optimize their distribution operations and enhance customer oms satisfaction.
An effective OMS synchronizes with other organizational systems like online store order management system platforms, fulfillment management systems, ERP software, and transportation carriers to power a efficient order fulfillment system from start to delivery.